Privacy Policy

Privacy Policy

Last Updated: 01/02/2025

1. Personal information we collect

1.1 Information required to use the Long Beach365 Platform

We collect personal information about you when you use the Long Beach365 Platform. Without it, we may not be able to provide all services requested. This information includes:

• Contact information, account, profile information — such as your name and email address

1.2 Information you choose to give us

You can choose to provide us with additional personal information. This information may include:

• Additional profile information — such as your phone number, city, profile picture, and personal description
• Other information — such as when you fill in a form, add information to your account, respond to listings, post a listing, make an offer, communicate with our support team and other Members, or share your experience with us.

1.3 Information automatically collected by using the Long Beach365 Platform

When you use the Long Beach365 Platform, we automatically collect personal information. This may include:

• Geo-location Information — such as location from IP address or GPS
• Usage Information — such as pages viewed, searches, and other actions
• Log Data and Device Information — including IP address, device info, cookies, crash data
• Cookies and Similar Technologies — Long Beach365 uses cookies to enhance functionality and personalize user experience. We are not responsible for cookies used by third-party sites linked on Long Beach365, including advertising partners like Google, Media.net, and Amazon.
• Payment transaction information — such as last 4 digits of your card, payment amount, billing zip code, Stripe/PayPal details

1.4 Personal information we collect from third parties

We collect personal data from other sources, including:

• Third-Party Services — e.g., Google, Facebook, Apple, or Microsoft if you link them to your Long Beach365 account

2. How we use the information we collect

2.1 Provide, improve, and develop the Long Beach365 Platform

We use your information to:

• Enable access and communication
• Process your requests
• Perform analytics and research
• Provide customer support
• Send updates and alerts
• Personalize your experience

2.2 Create and maintain a trusted and safer environment

We use data to:

• Detect and prevent fraud, spam, and abuse
• Conduct risk assessments and investigations
• Comply with legal obligations
• Enforce our terms
• Protect Long Beach365, its users, and third parties
• Perform automated reviews (you may contact us to dispute decisions)

3. Sharing and disclosure

3.1 With your consent or direction

When you authorize third-party applications or engage in promotions.

3.2 Between Members

Information such as name, email, and profile picture may be shared between Sender and Recipient during interactions.

3.3 Public information

You may choose to make information public, including:

• Profile details
• Listings
• Reviews and ratings

We may display this content on third-party sites or through search engines.

3.4 Legal compliance and harm prevention

We may share information with law enforcement or regulators when legally required or to protect rights and safety.

4. Other important information

4.1 Analyzing communications

We may analyze messages to prevent fraud, improve functionality, and ensure compliance. We do not use message analysis to serve third-party marketing.

4.2 Third-Party Partners & Integrations

Interactions with third parties (e.g., Stripe) are governed by their respective privacy policies. Long Beach365 does not control these providers.

5. Your rights

5.1 Managing your information

You can update your info through your Account settings.

5.2 Data erasure

You may request deletion by using the Contact Us page or emailing admin@longbeach365.com. Please note:

• We may retain certain data for fraud prevention or legal compliance
• Some content may remain visible to other users (e.g., reviews)
• Backup copies may take time to be removed

6. Changes to this privacy policy

We reserve the right to update this policy at any time. Continued use of Long Beach365 after updates constitutes acceptance.

7. Contact information and responsible Long Beach365 entities

For questions or concerns about this Privacy Policy or Long Beach365’s handling of data, use the Contact Us page or email us at legal@longbeach365.com.

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